I was very happy with my case handler, I could not have asked more from her. She was patient, friendly and informative and acted quickly upon the information she was given. I am very grateful for her work as she took a lot of stress out of my situation.

My case handler was very polite very professional and informative. There were times where I feel she could have been a bit quicker with calling me about things it seemed to take her a long time to contact me or I would find that I was contacting her to find out progress information.

Tim, was very helpful and made sure I understood everything as well as offering me advice on what was best at each stage of the claim.

I was phoned back every time it was arranged and everything was always explained to me so I was aware of everything at all times

I dealt with a number of people over the period, but Jorgen was extremely friendly, clear and precise. I had no problem understanding the information he supplied and any actions he required of me

I had Antonio as my case handler throughout the process of my claim. He was amazing at his job he made the process as stress free as possible and progressed my claim as quickly as possible.